Terms & Conditions

T.M. Electronics (UK) Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@tmethermometers.com

Our Contact details:

T.M. Electronics (UK) Ltd
Mulberry House
Mulberry Lane
Goring By Sea
West Sussex BN12 4RD
Phone: +44 (0)1903 700651
Fax: +44 (0)1903 244307
Email: sales@tmethermometers.com

 

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or over the Internet.

 

Shipping And Handling

All orders are sent by next day courier. UK Mainland orders over £150.00 (excl vat) are carriage free.

 

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 2 business days. International orders are generally received in less than 10 days. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

 

Tax Charges

For orders made from the UK or the European Union, VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

 

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

 

Guarantee

We guarantee your satisfaction. All of our instruments come with a 2 year guarantee.

 

Reaching Us

If you need to reach us, please email us on sales@tmethermometers.com, alternatively, you can call on +44(0)1903 700651 or fax us on +44(0)1903 244307 or write to us at : T.M. Electronics (UK) Ltd Mulberry House Mulberry Lane Goring W.Sussex BN12 4RD Returns Policy T.M.E meet their obligations as a merchant in the UK in accordance with "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

T.M.E. offer a full refund policy for faulty goods. In addition we will also accept goods back which, do not meet a customer’s requirement, or that have been ordered in error subject to the goods being in a saleable condition and may be subject to a restocking charge.

You can now recycle your old electrical item with us on a like for like basis.

For example if you're buying a new thermometer, we will recycle your old one for free.

 

Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination - harming wildlife and also human health.

 

We can help

We are pleased to offer our customers the chance to recycle their old electrical items.

Simply post to:

TM Electronics UK Ltd
Recycling Section
Mulberry House
Mulberry Lane
Goring by Sea
West Sussex
BN12 4RD

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.

 

What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.

Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.

 

Products Delivery Pricing

Standard Mainland UK Next Working Day Delivery

Orders Under £150.00 (excl VAT) = £6.95 (excl VAT)
Orders Over £150 (excl VAT) = Free

Delivery to Channel Islands, Republic of Ireland, France, Belgium, Germany, The Netherlands and Portugal

Orders Under £300.00 = £27.50
Orders Over £300.00 = Free

 

Delivery to Rest of Europe

Orders Under £300.00 – (The charge is being reviewed, but please make this option available for me to update)
Orders Over £300.00 = Free
Rest of the World (The charge is being reviewed, but please make this option available for me to update)