Carriage Charges and Information

Carriage Charges and Information

 

Products Delivery Pricing

The details below are just an example of the carriage options TME can offer for delivering your order.

This information may not include an option that is correct for either the weight of the items in your cart, the cart value (excl VAT), the destination of the delivery or the delivery type of your choosing.

The best way to see the charges that will apply is for you to add the required products to the cart and select your country of destination. This will reveal the list of pricing options available based on the above criteria.

Please note: We apologise that delivery charges matrix does not cover all countries in the world. If you find that your country is not covered, please give us a ring on +44 (0) 1903 700651 or email us with a list of the contents of your cart and your full delivery address details. We will calculate the costs for you and email you a quotation.

 

Free Delivery

The delivery pricing structure set out by TME also includes free of charge delivery for customers whose cart value exceeds certain limits.

Free Delivery Criteria:

Cart Value of Over £500.00 (excl vat) Standard DPD Delivery to UK Mainland* EU and Most European Countries**

Cart Value of Over £1,500.00 Standard DPD Delivery to the Rest of the World

*incl Scotland, Highlands and Islands, Jersey, Guernsey, Isle of Man, Scilly Isles

 **where Customs Handling Charges apply please note ONLY the carriage cost will be met by TME.


Delivery Option Examples

 

Royal Mail

Standard 2nd Class Delivery to

UK Mainland, Scottish Highlands and Islands, Northern Ireland, Isle of Man, Jersey, Guernsey and Scilly Isles

Order Weight

Orders Under £500 (excl VAT)

Orders Over £500 (excl VAT)

Up to 1 Kg

£5.00 (excl VAT)

FREE

1.01 to 2 Kg

£7.50 (excl VAT)

FREE

 

Signed For 2nd Class Delivery to

UK Mainland, Scottish Highlands and Islands, Northern Ireland, Isle of Man and Scilly Isles (excludes Jersey and Guernsey)

Order Weight

Orders Under £500 (excl VAT)

Orders Over £500 (excl VAT)

Up to 1 Kg

£6.50 (excl VAT)

FREE

1.01 to 2 Kg

£9.50 (excl VAT)

FREE

 

Signed For 2nd Class Delivery to Jersey and Guernsey

Order Weight

Orders Under £500 (excl VAT)

Orders Over £500 (excl VAT)

Up to 1 Kg

£7.50 (excl VAT)

FREE

1.01 to 2 Kg

£10.50 (excl VAT)

FREE

 

International Tracked and Signed¹ European Delivery to Countries such as:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungry, Iceland, Spain, Norway

Order Weight

Orders Under £500

Orders Over £500

Up to 1 Kg

£19.09

FREE

1.01 to 1.5 Kg

£20.50

FREE

 

International Tracked and Signed¹ Delivery to Countries such as:

Hong Kong, USA and Canada

Order Weight

Orders Under £1,500

Orders Over £1,500

Up to 1 Kg

£25.00

FREE

1.01 to 1.5 Kg

£27.00

FREE

 

International Tracked² Delivery to Countries such as:

Australia and New Zealand

Order Weight

Orders Under £1,500

Orders Over £1,500

Up to 1 Kg

£26.50

FREE

1.01 to 1.5 Kg

£30.00

FREE

 

DPD

Standard Next Working Day

UK Mainland Excluding Scottish Highlands and Islands, Northern Ireland, Isle of Man, Jersey, Guernsey and Scilly Isles

Order Weight

Orders Under £500 (excl VAT)

Orders Over £500 (excl VAT)

Up to 10 Kg

£7.95 (excl VAT)

FREE

 

By 10.30am Next Working Day

UK Mainland Excluding Scottish Highlands and Islands, Northern Ireland, Isle of Man, Jersey, Guernsey and Scilly Isles

Order Weight

Orders Under £500 (excl VAT)

Orders Over £500 (excl VAT)

Up to 10 Kg

£20.98 (excl VAT)

FREE

By 12.00 Next Working Day

UK Mainland Excluding Scottish Highlands and Islands, Northern Ireland, Isle of Man, Jersey, Guernsey and Scilly Isles

Order Weight

Orders Under £500 (excl VAT)

Orders Over £500 (excl VAT)

Up to 10 Kg

£11.00 (excl VAT)

FREE

Two Working Day

Scottish Highlands and Islands, Northern Ireland, Isle of Man, Jersey, Guernsey and Scilly Isles

Order Weight

Orders Under £500 (excl VAT)

Orders Over £500 (excl VAT)

Up to 10 Kg

£15.17 (excl VAT)

FREE

 

Classic Delivery to a European Country – for Example Germany

Order Weight

Orders Under £500

Orders Over £500

Up to 10 Kg

£12.91

FREE

 

Delivery Times

Delivery times are very much delivery destination dependant. If you add your required items to the cart and select the destination of your delivery, the list of delivery costs available to you will also advise expected delivery times.

For example – if you choose Royal Mail International Tracked and Signed to Greece it will take 3 to 5 Working Days

Or

If you choose DPD Classic it would be 4 to 9 days

 

What the little symbols mean

We have tried our hardest to cover all bases in trying to help you make the choices that right for you.  Sometimes, however, valid information can get lost in a jumble of words. – so below are the explanations to the little (sometimes odd) symbols that appear on the above delivery information and also on the delivery costs list in the cart – we hope they help

¹Royal Mail International Tracked & Signed

International Tracked & Signed items are tracked in the UK and overseas with online confirmation of delivery provided. The item is only handed over once it has been signed for but we cannot provide a copy of the signature captured on delivery. You can view progress of your item online right through to delivery.

²Royal Mail International Tracked

International Tracked items receive priority handling at home and overseas and benefit from an online tracking facility so you can check your items progress right through to delivery. Please note a signature is not taken on delivery.

^Including Customs Handling Charge

For parcels being delivered via DPD Classic (Road Transit) to countries in Europe, but outside the EU, there is a Customs Clearance charge made to TME when the consignment arrives in the destination country. The charge (as at July 2018) is £25.00 per consignment. Unfortunately, we have to pass this charge on and have included it in the carriage charge calculation for all orders affected. The countries included are:

Bosnia

Iceland

Liechtenstein

Norway

Serbia

Switzerland