Can I get a calibration certificate on this item?
Yes. This would be for our standard UKAS traceable certificate. Prices start at £35.00. Please email firstname.lastname@example.org with the four temperature points required.
How often should I calibrate my thermometer?
Different Environmental Health Officers and HACCP Officers will require different levels of calibration. You should always follow the advice of your EHO on calibration. At TME, we are happy for the calibration of thermometers to be tested weekly, which you can do yourself. Most EHOs advise a yearly re-calibration of your thermometer and/or probe, which would consist of sending your thermometer away to be calibrated.
How do I calibrate my thermometer?
To test the calibration of your thermometer yourself, prepare a solution of ice and water, and insert your probe into it. Your thermometer should read 0°C. If it is out of calibration, firstly try using a different probe, just in case it is your probe that is faulty, and if that doesn't make a difference, contact us for advice you may need to send your thermometer back for a repair/calibration.
Can I send my thermometer away to be calibrated?
You can. TME offer a repair/calibration service, which is covered by the Thermometer for Life guarantee that comes with your thermometer, and should cost £35 for a MM2000 series thermometer, or £55 for a MM7000 series thermometer. You can see proof of this calibration as the sticker on the inside battery compartment of your thermometer will be updated and replaced. Please remember that this service will ensure calibration of your thermometer, but will not include a certificate of calibration, as generating the certificate is a different process – Please refer to the FAQ ‘I need a certificate of calibration for my thermometer, what should I do?’ To have your thermometer calibrated/repaired, simply send the thermometer back to our Production Department with a note explaining what it is that you require.
I need a certificate of calibration for my thermometer, what should I do?
TME are happy to issue a certificate of calibration for your thermometer. You will need to send your thermometer back to our Production Department with a note explaining that you require a certificate of calibration, and also listing the temperature points that you would like it to be calibrated at. These usually comprise of some of the critical temperatures that you need for your thermometers’ application. For example, if you are testing for legionella, your critical temperatures will be 20°C for cold water and 50 or 55°C for hot water. You might also want to calibrate at 0°C and at the upper limit of your measurement range, such as 100°C. Generating a calibration certificate can be a lengthy process, as the thermometer needs to be calibrated and several points, and so our charges are: MM2000, MM7000, CA2005 and Solo Series of Handhelds = £35 The 4000, 5000 and 6000 Series of Large Display and Bench Instruments = £55 Your EHO might want you to have your thermometer re-calibrated yearly.
I need a certificate of conformance for my thermometer, what should I do?
We are happy to provide a certificate of conformance for any of our equipment. This certificate lists the product and (if it’s a thermometer), the product’s serial number, and affirms that the product has been made in accordance with the appropriate specifications and guidelines required. We do not charge for a certificate of conformance, and you will not need to send your thermometer back to us to receive one. We can email the certificate (signed by our Production Manager) directly to you.
Can I calibrate a probe?
Yes. We can produce a calibration certificate for a probe to either the four standard points (for food applications: -20, 0, +20 & 80 C, for Legionella applications: 0, 20, 55 & 100 C) or to four points of your choosing. Please note: for probes being returned to us for calibration, whilst it is possible to produce a certificate for a probe, we will not be able to adjust any errors found during the test.