General Information

• When was TME founded?

  TME was founded in 1990, and has been going from strength to strength ever since.

• Who runs TME?

  TME's Managing Director is Tom Sensier, who also founded the company.

• Where are TME based?

  TME are based in Worthing, West Sussex, on the south coast of England.

• Is all TME equipment really made in the UK?

  Yes. Although TME do supply some ancillary equipment which we buy from approved suppliers, TME thermometers and probes are made right here at our factory in Worthing.

• Can I order TME products online?

  You can. Simply browse the website until you find the product/s that you want to purchase (phoning or emailing the sales team to ask for advice should you need it), then add them to your basket. You can then go through to the checkout and pay for your purchases.

• Can I order TME products from overseas?
• How can I pay for my TME equipment?

  TME accepts payment online through the Sagepay system. We accept payments with all major credit cards and through Paypal. We can also take credit card payments over the phone, by pro forma, and, if you have an existing account with us and have bought with us before, you can pay on a 30 day account.

• Can I pay TME a visit to see products first-hand?

  TME do not hold regular ‘open hours’ for customers to visit, however a visit can often be arranged. Please email or phone us if you’d like to arrange a visit to our factory in Worthing, and we’ll endeavour to set one up for you. We are also happy to run temperature training events for a number of people in our meeting room.

• Can I arrange for a member of the TME sales team to pay my company a visit?

  The TME sales team do not make regular visits to customers, however we are often more than happy to arrange a visit to your company. If you are interested in having a member of the sales team pay your company a visit, please email or phone us to arrange this.

• Where can I see TME products demonstrated?

  TME regularly attend a variety of exhibitions or trade shows, where you can see the products demonstrated and speak to TME staff face-to-face. We regularly post updates to the News section of our website, to our blog and also our social media platforms to keep our customers updated of our attendance at exhibitions, however, if you want to know if TME is exhibiting at a specific show, please phone or email us to ask. If you know that TME is attending a specific show and would like to come along to see our products demonstrated, please get in touch with us, as we may be able to issue you with a free ticket to the exhibition or show. If you are attending the same exhibition as TME and want to speak with one of our sales team about TME products, please phone or email, and we can set up an appointment for you with one of the team at the show. Alternatively, you can simply come along and get free and expert advice from any of the TME staff you meet.

• Do I have to keep the shower running when using the KM08 probe?

  Yes. It is important that the water is continuously flowing into the cup whilst reading the temperature to ensure an accurate measurement is obtained.

• Can I immerse this probe in water?

  Yes, the KS20-S is completely waterproof.